Legal information relating to the publisher and operation of the fidexico.eu website.
This website is published by:
Fidexico S.A., a public limited company (Sociedade Anónima) with a share capital of €124,000,000, fully subscribed and paid up, whose registered office is located at:
Rua Frederico George nº 39, 1600-468 Lisboa
Legal entity identification number (NIF / NIPC): 503533726
Chairman: Diogo Silva Lopes Pereira
Publication director: the Chairman of Fidexico S.A.
Fidexico S.A. is a company specialising in consumer credit, wholly owned (100%) within the Crédit Agricole Group and Banco Credibom, through the consumer credit division Crédit Agricole Personal Finance and Mobility.
Established in Portugal, Fidexico S.A. carries out its activity under the supervision of the Bank of Portugal (Banco de Portugal), the supervisory authority of the Portuguese financial sector, whose head office is located at Rua do Comércio 148, 1100-150 Lisbon (www.bportugal.pt).
This website is hosted by:
Hostinger International Ltd
61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Website: www.hostinger.com
All the content on this site (texts, images, graphics, logo, icons, sounds, software, etc.) constitutes works protected by copyright, the ownership of which is held exclusively by Fidexico S.A. or its partners.
Any reproduction, representation, modification, publication, adaptation or exploitation, in whole or in part, of the site's content, by any means whatsoever, is strictly prohibited without the prior written authorisation of Fidexico S.A. Any breach of these provisions may constitute infringement engaging the civil and criminal liability of its author.
The Fidexico trademark, as well as all associated acronyms, logos and names, are protected. Any unauthorised reproduction or use of these trademarks is prohibited.
This site may contain links to third-party websites. These links are provided for information purposes only. Fidexico S.A. has no control over the content of these sites and disclaims all responsibility for the information they contain, its accuracy or its legality.
Any hyperlink to this site must be subject to the prior authorisation of Fidexico S.A. For any request, please contact us via the form available on the Contact us page.
The information published on this site is provided for information purposes only and does not constitute a contractual commitment on the part of Fidexico S.A. Despite all the care taken in drafting the content, inaccuracies or omissions may remain. Fidexico S.A. reserves the right to correct, at any time and without notice, the information contained on this site.
Fidexico S.A. cannot be held liable for any direct or indirect damage that may result from access to the site or the use of its content, in particular in the event of service interruption, computer virus or data alteration.
In accordance with Portuguese Law No. 144/2015 on alternative dispute resolution for consumer disputes, any consumer client may, after exhausting internal remedies (written complaint sent to the Fidexico customer service), refer the matter free of charge to a competent alternative dispute resolution (ADR) entity in Portugal.
The consumer may also register any complaint in the electronic Complaints Book set up by the Portuguese authorities, accessible at www.livroreclamacoes.pt.
This site and this legal notice are governed by Portuguese law. In the event of a dispute relating to their interpretation or performance, the Portuguese courts shall have sole jurisdiction, subject to the mandatory provisions of consumer law applicable to consumers residing in another Member State of the European Union.
Last update of this legal notice: June 2026.
Company name: Fidexico S.A.
Legal form: Sociedade Anónima (public limited company under Portuguese law)
Share capital: €124,000,000 fully paid up
NIPC: 503533726
Registered office: Rua Frederico George nº 39, 1600-468 Lisboa, Portugal
Publication director: the Chairman of Fidexico S.A., Diogo Silva Lopes Pereira
For any question relating to the content of the fidexico.eu website, you may contact the publisher via our contact form, by email at contact@fidexico.eu, or by post to the address of our registered office.
The fidexico.eu website is hosted on ISO 27001-certified infrastructure located exclusively within the territory of the European Union. This location guarantees compliance with GDPR requirements regarding the transfer of personal data. Details of our security measures are available on our online security page.
The name "Fidexico", the logo and all the distinctive graphic elements present on this site are the exclusive property of Fidexico S.A. or are used under licence. Any reproduction, imitation or use of these elements, in whole or in part, without prior written authorisation, is strictly prohibited.
All the texts, images, videos, graphics and formatting elements making up the fidexico.eu website are protected by copyright. Any reproduction, even partial, for purposes other than personal, non-commercial consultation, is subject to the prior authorisation of Fidexico S.A.
The fidexico.eu website may contain links to third-party sites (partners, supervisory authorities, official platforms). Fidexico exercises no control over the content of these third-party sites and disclaims all responsibility for their content, their availability or the consequences of their use.
Setting up a hyperlink to the fidexico.eu website is permitted provided it does not harm Fidexico's image and does not imply any commercial relationship or partnership that has not been established. Fidexico reserves the right to request the removal of any link it considers detrimental.
Fidexico cannot be held liable for any malfunction of the site resulting from an event of force majeure, as defined by Portuguese and European case law, including in particular failures of telecommunications networks beyond its control.
Should any clause of this legal notice be declared void or unenforceable under a law, a regulation or a final court decision, the other clauses shall remain in full force and effect.
Fidexico reserves the right to amend this legal notice at any time, in particular to comply with any regulatory change. Amendments take effect as soon as they are published on the site. The date of the last update appears at the bottom of this page.
The fidexico.eu website is offered in several languages for information purposes. In the event of a discrepancy in interpretation between the language versions, the Portuguese or French version shall prevail, in accordance with the language of the contract actually signed by the customer.
The fact that Fidexico does not, at any given time, avail itself of any of the clauses of this legal notice cannot be interpreted as a waiver of its right to avail itself of any of those clauses at a later date.
The computerised records kept in Fidexico's IT systems, under reasonable security conditions, are considered as evidence of exchanges between Fidexico and its customers, in accordance with the applicable provisions on electronic evidence.
In accordance with applicable regulations, Fidexico may be required to retain certain data relating to connections to the site (IP address, timestamp, pages consulted) for a limited period, for security purposes and to combat fraud, in compliance with the GDPR.
The supervisory authority responsible for personal data protection in Portugal is the Comissão Nacional de Proteção de Dados (CNPD). You may lodge a complaint with this authority if you consider that the processing of your personal data does not comply with applicable regulations.
Fidexico S.A. has appointed a data protection officer, responsible for ensuring that our processing activities comply with the GDPR. For any question relating to your personal data, please consult our data policy or contact us directly.
Use of the fidexico.eu website involves the placing of cookies on your device, under the conditions described on our dedicated cookies page. You can manage your preferences regarding non-essential cookies at any time.
Fidexico is committed to making its site accessible to as many people as possible, including people with disabilities. The compliance status of our site with accessibility standards is detailed in our accessibility statement.
Fidexico implements technical and organisational measures designed to guarantee the security and confidentiality of data transmitted on the fidexico.eu website, detailed on our online security page and our fraud prevention page.
Use of the fidexico.eu website and of the client area is also governed by our general terms of use, which set out in particular the rules on access, account creation and liability applicable to users.
Who is responsible for the content of the site? Fidexico S.A., whose full contact details appear in §9 of this page.
How do I report incorrect content? Via our contact form, specifying the page concerned.
Does this legal notice apply to all languages of the site? Yes, this legal notice applies to all language versions of fidexico.eu.
This legal notice is regularly revised to remain compliant with developments in the Portuguese and European regulatory framework. Fidexico invites you to consult this page periodically to be informed of any changes. Last update: June 2026.
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